My stay occurred on November 30, 2015. I will not be staying in this hotel again. I have been a loyal customer since 2001 when the hotel was run by Best Western and remained as such thru and including this year. The change in management and/or the ownership to Stay Express is a disaster. It appears that they do not know what the heck they are doing. My experience with this stay was a near mishap when the light fixture fell off the vanity and took down the towel rack. I was in the bathroom when that occurred, thank God not washing my hands. I was moved to another room and there the bathroom was nasty. A black stay in the toilet and the tub was a disgrace. Mildew and all. The curtain covering the window was soiled by something and needed to be cleaned and/or replaced. I was moved to another room. All looked okay until I took my morning shower. The wash cloth I picked up to use turned black when it got wet. I was shocked. I put it down and picked up the other one and it too had black stains. I did not use either and took the shower as quickly as I could to remove myself of what else I may find. The towels were yellow and had some stains as well. It appears that no bleach is used to keep the towels clean from whatever they come in contact. I was appalled. I left as soon as I could get dressed and went to the coffee room to wait it out until daylight occurred. The coffee shop that I was told would be available at 6:00 was not open. It was already 6:15. The gentleman that opened the door told me I was early that the door was not to be open until 6:15. He showed me the coffee pot and the rest of the so called contenental breakfast which consisted of cereal. Not hot, only cold. The coffee tasted like an old sock. That was the last draw. I picked up my mug, poured out the coffee and left. It was still dark. Needless to say I will not be returning to that hotel again. It needs a complete and total make over up to and including management. If this is a 3 star hotel the rating is overstated and needs to be revisited by BBB.

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All of the above.